This Privacy Policy explains what information AnchorBox Containers LLC collects when you use anchorboxcontainers.com, why we collect it, who we share it with, and the choices you have. The short version: we collect what we need to sell and deliver steel, we never sell your data, and you can ask us what we hold about you at any time.
Information We Collect
Contact and order details. Name, email address, phone number, billing address, and delivery address when you place an order, request a callback, or message us.
Payment confirmation data. Records that a payment was made and matched to your order. Card numbers and bank credentials are handled by our payment processors and your bank; they are never stored on our website.
Site usage data. Pages visited, device and browser type, and approximate region, collected through cookies and similar technologies described in our Cookie Policy.
Correspondence. Emails, form submissions, and call notes, kept so we have the history of your order in one place.
How We Use It
To process orders, take payment, arrange freight, and deliver your unit.
To answer questions, provide quotes, and handle warranty or return claims.
To send order-related emails: confirmations, payment instructions, scheduling, and delivery updates.
To send marketing emails only if you opted in, with an unsubscribe link in every message.
To improve the site: understanding which pages and guides actually help buyers.
To prevent fraud and meet legal record-keeping obligations.
Who We Share It With
We share personal information only with the partners needed to complete your order, and only what each one needs:
Freight carriers and depot partners, who receive your name, delivery address, and phone number to schedule and complete delivery.
Payment processors and banks, who handle your payment on their own secured systems.
Email and hosting providers that run our website and communications.
Authorities, where the law requires it.
We do not sell, rent, or trade your personal information to anyone.
How Long We Keep It
Order and payment records are kept as long as tax and commercial law requires. Correspondence is kept while it is useful for supporting your orders. Marketing preferences are kept until you unsubscribe. Data that is no longer needed is deleted.
Your Choices and Rights
Access and correction. Email us to see or correct the personal information we hold about you.
Deletion. Ask us to delete your data and we will, except records the law requires us to keep.
Marketing opt-out. Use the unsubscribe link in any marketing email, or just tell us.
Cookies. Manage them in your browser at any time; see the Cookie Policy for details.
Depending on your state of residence, you may have additional privacy rights. We honor valid requests under applicable US state privacy laws regardless of which state you live in.
Security
Our site runs over HTTPS, payment credentials never touch our servers, and access to order data is limited to the team members who need it to serve you. No system is perfectly secure, but we deliberately minimize what we hold so there is little to lose.
Children
Our site and products are for adults. We do not knowingly collect information from anyone under 18.
Changes to This Policy
If we change this policy, the new version appears here with an updated date at the top. Material changes affecting how your existing data is used will be flagged on this page.
